CoverMy 🛡️Local insurance with a personal touch

Posted on March 26th, 2025 in Harlow Business Case Study

CoverMy is a Harlow-based insurance company which prides itself on bringing a personal touch to insurance. Whether you are looking to cover a vehicle, business or something more unusual, they are on hand to help find the best fit. The business was established over forty years ago by a father and son duo, who established a family ethos throughout all parts of the business. Headquartered within Field House, Harlow, the team continues to uphold the legacy of bringing friendly, family values to the world of insurance. During our recent visit to CoverMy, we were impressed by the wide range of products they cover, including some surprisingly unusual items. Edwin Osei, Marketing Manager told us:

“We provide various types of cover, from standard things like vehicles, property, businesses to your more unusual items like tanks, museum items and even celebrity homes. Our services can be adapted to items ranging from a few pounds to hundreds of thousands of pounds. Whatever the cover we take the same personalised approach to all.”

Throughout our discussions with CoverMy, a clear theme appeared which centred around putting the customer first. While larger insurance firms often rely on phone or email for a one-size-fits-all approach, CoverMy prides itself on doing things differently. They focus on personalised service and genuine connections with their customers. We asked what sets them apart from larger insurance firms, they said:

“We have over forty years’ experience in the insurance space, and we know first hand that the personal approach works best. If you were looking to source business insurance, our advisors would arrange an in-person meeting for a friendly chat. We do the heavy lifting and take the stress out of finding insurance cover, making sure you know exactly what’s included in your policy. And when it’s time for renewal we will visit your business in person to make sure you’re happy with everything.”

As an established Harlow Business, the CoverMy team already work with several local businesses and independent traders. The team regularly attend networking events to build strong relationships. During our visit, the team talked about supporting a local café, which started during the pandemic, initially, they visited as customers buying the odd coffee and breakfast. Over time, they became friends with the owner and eventually clients, as the café took up an insurance policy with CoverMy. This is just one example of how the team’s genuinely friendly and approachable attitude led a small local business to choose CoverMy for their insurance needs, based on trust.

As CoverMy look to the future, they are continuing to make strides with their charitable work. For 2025, they have chosen The Butterfly Effect as their charity of the year. The team will be fundraising and volunteering their time to help this Harlow-based charity thrive.

CoverMy is also eager to connect with more local businesses, offering convenient and friendly insurance services right on their doorstep. While many of us instinctively look online for insurance policies, CoverMy provides a local option that combines a personal touch with tailored policies to fit your needs.

If you are a local business in need of insurance coverage or have any questions, please get in touch with the friendly team. They would be happy to take your call or set up a one-on-one meeting.

🌐 Website: www.covermy.com

📧 Contact us form: www.covermy.com/home/contact/

☎️ Phone: 0345 402 7070