Japeto Software Consultancy

Posted on January 25th, 2024 in Harlow Business Case Study

Japeto are a software consultancy based at the ARU Arise building in Harlow creating websites, apps, automation tools and chatbots.  Japeto plan to create cutting edge Chatbot building tools with enhanced safeguarding and privacy features specifically designed for charities, healthcare organisations and the community.

In 2020, in response to the pandemic, Japeto relocated to Harlow from London, enabling the Founders of the Business to work closer to their home in Harlow. For Ingrid Folland, Japeto’s CEO, not having to undertake the daily commute into London has been really positive.

In 2022, Japeto were awarded the prestigious UK Innovate Smart Grant. This has enabled the business to run a R&D project to develop free AI powered Chatbots for charities, not for profit and healthcare organisations. The Chatbots help organisations to undertake initial conversations with their clients and signpost to appropriate safeguarded resources. The aim of the ChatBots is to be compliant with all safeguarding and other policies and to free up organisations time to have more of the meaningful human conversations.During 2023, Japeto have been working with local Harlow organisations including Harlow CAB and Harlow College on developing Beta Testing Chatbots.

Japeto have worked with Games Design and Development students at Harlow College to co-design a wellbeing Chatbot for students which would be available 24/7. The Chatbot will be able to safely signpost students to a variety of resources on physical and mental health issues, and, if appropriate, connecting the students with the College’s safeguarding team. Along with being actively involved in the development of the Chatbot, students have also been able to experience what the work of a software agency involved. They formally demonstrated the College Chatbot in December 23.

Up until March 2024, the UK Innovate Smart Grant enables Japeto to offer local charities, not for profits and healthcare organisations free design and development of Chatbots. Ingrid Folland, Japeto’s CEO, is keen to encourage relevant local Harlow organisations take advantage of the offer of working with Japeto to develop free Chatbots for their organisation. For further information and to complete an Express of Interest form interested organisations should follow the this link: Beta Test Programme – Japeto