Privacy Policy

We understand that your privacy is important to you and it’s important to us too. The Harlow Business website is owned and managed by Harlow Council and we want to highlight Harlow as a prime place to do business. This privacy notice tells you what to expect when the Harlow Council team collect and process your personal information.

How we collect your personal information

Most of the time your personal information will be provided by you directly – for example if you decide to sign up to receive the Harlow Business newsletter or mailing list, submit a question via our website, register your interest in an upcoming event or request to join the Harlow Business directory.

Why we collect your personal information

Your information will be used to keep you up to date with activities business activities in Harlow. For example, you may want to view the latest newsletter or join the mailing list.

Unfortunately, if you do not wish to provide your personal information to use, we may be unable to provide you with the service or information you require.

We do not sell your information to other organisations. We do not move your information beyond the UK. We do not use your information for automated decision making.

What personal information we collect

For certain activities we will need your name, your business name, business address, telephone number, email address and details of your preferred method of contact (such as your email address).

How we will use your data

By signing up to our newsletter/mailing list or registering interest for an upcoming event you are consenting to receiving digital newsletter and other targeted or relevant promotion. At any time you may opt-out of the service by selecting the unsubscribe link at the bottom of the email or contacting [email protected].

Who your information may be shared with (internally and externally)

We will sometimes need to share information with other departments within the Council.  For example we may need to share details of those registered to upcoming events to ensure the safety of the public, or to assist with the oversight and management of any facilities.

How long we keep your personal information

As a matter of principal, all personal information will be held securely and will only be retained electronically for as long as is necessary for the purpose for which it was provided.  Where it is no longer necessary to hold your information, it will be securely destroyed. More detailed information on the Councils retention periods can be found on the council’s records retention policy, which you can find on our main privacy notice page.

Your rights with respect to your personal data can be found on the councils main privacy notice page.

How to contact us

If you want to request information about our privacy policy, please contact us by email:  [email protected].

Alternatively, you can write to us at:

Data Protection Officer
Harlow Council, Civic Centre
The Water Gardens
Harlow, Essex
CM20 1WG

For more information on how the Council collects, uses and protects personal information generally, details of the Council’s Data Protection officer (DPO) and the Council’s role as a data controller, complaints and queries, as well as your rights as a data subject, please see the Councils main privacy notice:

Changes to this privacy notice.

We keep our privacy notice under regular review. This privacy notice was last updated in November 2022.

Cookies Policy

Cookies are small text files. They are primarily used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The Harlow Business website uses some unobtrusive cookies to store information on your computer or device.

Cookies help us to do the following:

• Measure how you use the website – so that it can be adjusted and improved over time to make sure it continues to meet your needs.

• Remember usernames and preferences – so that you don’t have to keep re-entering them whenever you visit a new web page.

• Analyse how well our website is performing – so that we can make sure there are no problems with accessing our website.

How to contact us


Data Protection Officer
Harlow Council
Civic Centre
The Water Gardens
Harlow, Essex
CM20 1WG


[email protected]